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Vetting Candidates via their Social Media Profiles

May 9th, 2012

A recent survey of more than 2,300 hiring managers and human resources professionals by CareerBuilder.com showed that more than one-third of them use social media sites to check up on job candidates, about 37 percent. Of those that did, about two-thirds used both Facebook and LinkedIn to review applicants, while only about 15 percent used Twitter.

Companies gave a number of reasons why they used the social media sites. The reason given most often – by about two-thirds of the companies – was to see if the job candidate presents himself or herself in a professional manner. About half looked at an applicant’s online profile to determine whether the person would be a good fit for the company. And half of the companies also said they looked to see if they can learn more about the candidate’s qualifications. Another third reported looking to see how well-rounded the applicant’s background was. And about 10 percent said they looked to see if there was anything on the site that might disqualify the candidate from the job.

About one-third of the company officials who looked online said they found information there that led them to cross the candidate off of their list. Some of the major reasons why candidates were dumped included inappropriate photos; talk about drinking or using drugs; evidence of poor communication skills; bad mouthing a former employer; evidence of discrimination based on race, gender or religion; and lying about qualifications.

The reasons cited by the companies for tossing candidates should provide a warning to everyone who uses social media sites. The number one reason for disqualifying a candidate was having an inappropriate photo on a site. Almost half of the companies disqualified applicants for that reason alone.

So, take heed if you’re actively looking for a job or if you plan to be looking – review all of the photos on your site and make sure all of them portray you in a positive way. Make sure they are professional – you should be dressed well, be well groomed, and look dignified. Lose the goofy looks or poses and remove any photos where you are horsing around. No photo is value neutral, that is, anyone who sees your photo is going to make some kind of judgment about you based on how you present yourself, so make sure you present yourself at your best.

For more tips on how to present yourself successfully to an employer, contact Winston Resources. We’ve been helping NYC-area job seekers find work since 1967, so we know a thing or two (or two thousand) about impressing employers. Contact us today!

Workplace Flexibility Leads to Better Employee Health

April 11th, 2012

Turns out the flexible workplace supporters were right after all: workplace flexibility really does help employees’ health and well-being!

A December 2011 study that appeared in the Journal of Health and Social Behavior followed a company that had instituted a new management system in which work was changed to that employees had considerable more flexibility in when and even where they did their work, so long as certain measurable results were met.

The study found that, among other things, employees reported getting almost an hour more of sleep a night. In addition, employees didn’t feel as obligated to work when sick and were more likely to take care of their health by visiting a doctor when ill, even if they had an approaching deadline.

The study also found that employees felt more in control of their schedules; they reported having less conflict between their professional and home lives, leading to better sleep and health, higher energy, and less stress.

Another study, this one reported in The Journal of Occupational and Environmental Medicine in 2008, found that employees of all types – those who work in an office environment as well as a executives, and warehouse and production workers – reported that those employees who believed they had more flexibility in the workplace tended to have engage in healthier lifestyle activities and habits.

If you’re looking for flexible staffing services, whether you need a job or you need workers – contact Winston Resources. We’ve been serving job seekers and our client companies in the New York City area for more than 40 years and we’d look forward to be of service to you! Contact us today.

The Benefits – Or Not – of Coaching Certification

March 28th, 2012

Coaching plays an important role in business, helping employees gain new insight and skills in their jobs. Some organizations handle the training of coaches internally, while other human resource departments encourage their coaches and managers to get certified in coaching. What are the benefits of coaching certification? Is it necessary?

In order to answer that question, you first need to decide on the goals you want to reach through the use of coaching, according to business consultants Ellen Kumata and Colleen Gentry. You need to set up clear objectives that you want your coaching to accomplish. How do you expect the coaching certification training to improve the performance of your coaches, to help you reach your goals? And will that improvement be great enough to justify the cost?

Sometimes a certification program does not provide enough of the nuts and bolts advice for your particular business that  you may be looking for. Rather, the program focuses on a general model of coaching that can be used by many different organizations. It helps people to understand the process of coaching itself.

You need to choose carefully the type of coaching program you want, Kumata and Gentry say. You need to figure out what kind of support you want your coaches to give; you need to make sure that that support matches your company’s goals and strategies. Do you want your coaches to guide a feedback process on performance, such as 360 degree interviews, or to help with orienting new employees, or develop new skills? The amount of training a coach will need depends on the kind of coaching he or she will be doing.

You may want to consult with outside experts with experience in developing coaching programs for businesses.

And, if you want to get the most out of your training of coaches, you need to create an environment in your company where coaching is valued and practiced widely, according to Kumata and Gentry. You need to find out who in your company is the best at coaching and use these individuals as a nucleus around which you build your program. You also need to establish evaluation methods for your coaching and ways of measuring coaching effectiveness to see how well your coaching programs are working.

Need some “coaching” on how to recruit great employees in the New York City area? Then call Winston Resources. We’re experts in sourcing, vetting and placing terrific professionals in temporary, temp-to-hire and direct hire assignments. We look forward to hearing from you.

Volunteer Programs at Work

March 21st, 2012

With the increased pressures the weak economy has put on businesses, human resource departments may not be paying as much attention as they have been to organizing volunteer programs.

Yet these kinds of programs have become even more important. Workers are looking to find ways to contribute their time and talents for a good cause, so these programs not only enhance worker morale, they also help them hone their skills and give them the opportunity to develop new ones.

Surveys have shown that recent college graduates are looking for ways to get involved in community service through their employers. In fact, surveys show that an employer’s commitment to community service has a big impact for younger workers on where they choose to work.

There are all types of volunteer services programs, ranging from stints that last just one day to extended oversees activities, where the employees may even go to a developing country. At one company, for example, workers can sign up for a number of different activities during the workday. They include such things as sorting library books at a school in a poor neighborhood, planting flowers in a city park, helping out with getting clothing and other donations, and coaching people on how to do job interviews, as well as helping to prepare lunch at a soup kitchen.

Employees loved the program and even established connections with other people at the company they had not known before. The volunteer program began with just a few departments but has since grown to include the entire business, and more than half of the employees take part.

Some larger companies also sponsor volunteer work oversees, in such places as Brazil, Vietnam and Ghana. Not only do these programs give employees opportunities to develop new skills, they also give the companies a chance to check out possible new markets. Moreover, they can even help employees with career advancement.

Other companies send workers to Central and South America for about three months. They do the same work as at their companies, only at much smaller operations.

So, volunteer opportunities through the workplace offer a lot more than just helping employees feel good. They also help keep workers happy, act as opportunities to develop leadership skills and also scout new business markets.

Winston Resources has been helping New York City’s companies find temporary and direct-hire employees for going on 45 years. We look forward to serving Manhattan’s finest companies for another 45 (and more) years. Contact us today!

Younger Workers and Retirement

March 15th, 2012

A recent survey has shown that there has been a big shift among younger workers in their attitude about preparing for retirement. Many are now saying they would prefer giving up salary now to get more in retirement and health benefits in the future.

This sea change in younger worker attitudes could have a significant impact on human resource departments and the types of retirement packages they help put together for employees.

The survey showed that the biggest shift in attitudes about retirement was among workers under 40.

In the survey, more than half the workers under 40 who were enrolled in some type of pension plan said that they would be agreeable to paying more from each paycheck to make sure of a guaranteed retirement amount. That is about a 10 percent increase from just two years ago.

To conduct the survey, researchers contacted about 10,000 workers in the United States in 2011.

In addition, half of those who responded said they would also be willing to give up some of their pay now to ensure that they would have healthcare coverage if they retired before becoming eligible for Medicare. That is also an increase of about 10 percent from two years ago.

Indeed, rising healthcare costs are an even bigger concern for employees, and about two-thirds said that increasing healthcare costs are the main reason they have become more concerned about having enough money for retirement.

The survey also showed that almost two-thirds of younger employees, and nearly half of all employees, believe that their retirement benefits will be reduced in the next several years. And, while retirement is a concern for many, the survey showed that even more are concerned about healthcare costs, and what their out-of-pocket expenses and co-pays will be.

The results surprised some retirement consultants, who did not think the younger workers would be willing to sacrifice more immediate gratification in the form of reduced paychecks for the sake of something many years in the future.

And, even though more have become aware of retirement planning, retirement consultants say that too many employees still are not taking retirement seriously enough, and are not doing enough to plan for it.

When looking for great temporary and direct-hire workers for your Manhattan-area company, call upon the expert recruiters at Winston Resources. We’ve been matching great people with great companies for 45 years and we look forward to doing the same for your company. Contact us today!

Managing (Tackling?) Email

March 7th, 2012

If you work in human resources, you are dealing with email, often a lot of it. Like everyone else in business, you are probably trying to figure out how to get control over it.

In fact, email has become such a big issue at some places that they have threatened to ban it entirely. But experts in this area caution against taking such extreme measures, because it remains an important tool. It is becoming harder and harder to reach people any other way these days. To get a handle on it, experts say what you need to do is look at the causes of your email problem, and then follow some guidelines for getting control of it.

The experts say that email overload is actually the result of other shortcomings. For example, if a company does not have a clear decision-making process, and people are left with questions about business operations, they will resort to email to get their questions answered. As more email floods the system, a feedback loop begins as recipients get bogged down trying to reply to all the missives.

If meetings are effective at giving people what they need to know, they won’t have to resort to email to get information they need. Email used effectively reduces the need for meetings, and meetings used effectively reduce the need for email, according to business consultant David Allen.

You can also get a handle on email by reducing the inflow of messages. Don’t sign up for e-newsletters. Turn off notices from Twitter and Facebook. Tell colleagues not to copy you on every action item. Don’t send emails with messages such as “Thanks.”

Empty your inbox as soon as possible. Then, as new messages come in, delete those you don’t need to read or keep immediately. If you can respond to a message right away, do it. Then file the others in folders. Then choose a limited number of times during the day when you look at your email.

The experts also say it’s impractical to come up with sweeping company-wide rules on email use because everyone uses email differently. Try, they say, instead to come up with some email guidelines that apply to smaller groups or departments.

When you’re flooded with requests to fill positions at your New York City company, shoot an e-mail to one of the recruiters at Winston Resources. We can help you find great workers for your temporary and direct-hire needs. We look forward to hearing from you!

Helping Employees Save Enough for Retirement

February 29th, 2012

As just about everyone in today’s workforce knows, pension plans are going the way of the dinosaur, being replaced by employee contribution plans such as 401(k)s and Individual Retirement Accounts. But with the recent severe downturn in the economy, it has become evident that these retirement accounts leave a lot to be desired. Moreover, an additional problem is that many employees are not putting enough money into the plans.

Because of these problems, many human resource departments are attempting to help employees through the maze of retirement options to help ensure that they have resources after retiring, according to Rita Pyrillis of Workforce Management.

Employers and workers today are taking an intense look into retirement plans and what types work the best. With the recession, the amount of money in employee retirement plans took a big hit, in turn prompting them to delay retirement – which also affects their employers.

Companies are looking at combination plans, for example, that bring together a 401(k) component with some type of guaranteed benefit, such as a cash-balance plan, Pyrillis says. These kinds of plans are among the fastest growing, jumping about 20 percent since 2001.

Because many workers have not even been enrolling in the plans, employers are now taking action to do it automatically. Companies also are offering employees time with financial advisors, according to Pyrillis. Part of the reason for this is that when employees cannot retire, there is less opportunity for growth and advancement for younger workers, which in turn affects employee morale. If the regular cycle of employees retiring and new ones coming on board is disrupted, the company is faced with an aging group of increasingly disengaged workers simply hanging onto their jobs because they cannot afford to do otherwise.

Some business analysts say that the shift in responsibility for retirement from the employer to the employee has led to a big erosion of trust between workers and employers. As a result, in order to attract and retain good workers, employers are increasingly feeling pressure to take a more active role in retirement plans.

Two of the most prevalent trends right now, according to experts, are measures employers are taking to automatically enroll employees in retirement programs, and the increased use of target-date funds, which rebalance an investment portfolio toward less risky assets as a person’s retirement date approaches.

Winston Resources
has been helping Manhattan-area companies find great temporary and direct-hire workers since 1967. We’d love to do the same for your firm. Contact us today!

Was it a Compliment or a Jab? How New Technologies Can Muddle Messages

February 15th, 2012

In business, the situation with technology sometimes resembles a person stranded on a deserted island, surrounded by water, but none to drink.

We have more ways to communicate than ever before, according to Stephen Paskoff, a human resources specialist, but despite that, all the advances in communication technology have done little to help us understand each other better. In fact, the plethora of communication modes may be adding to the problem. This becomes something that human resources specialists need to keep in mind, given the fact that workplace harassment and other communications problems and conflicts  usually end up in their area.

The fact is that when we write something, we have a particular meaning in mind, but the message often is interpreted in a different way by the recipient. When this happens, there can be misunderstandings and conflict.

Part of the problem stems from our relationships with others, Paskoff says. When we get a message from someone we like, we interpret the message in a positive way. We are generally willing to accept statements at face value, and assume a sincere intent. But when the message comes from someone we have a more ambiguous or contentious relationship with, we automatically adopt a certain stance toward the message, becoming more guarded, more suspicious of meaning and motives.

Take for example, Paskoff says, the message, “Great seeing you. That was some presentation you made. I couldn’t believe you did that.” Then think about the different ways you would interpret that message coming from a friend or an enemy, Paskoff says.

Texting, because the messages are so brief, can sometimes create even more misunderstandings, even though they are more convenient. Misunderstandings are likely to escalate, with globalization increasingly bringing together people of diverse ages, nationalities, cultures, and idioms.

While Paskoff says he has no clear solution to the problem, he recommends using tools such as email and texting more for just informational purposes, rather than messages of a more nuanced nature.

Let there be no doubt as you read this message: When you’re looking for great professionals for your New York City-based company, come to Winston Resources. We can help you find reliable and skilled workers for your temporary, temp-to-hire and direct-hire assignments. Contact us today!

Signs of Sagging Corporate Culture

February 9th, 2012

The concept of corporate culture can be a somewhat nebulous thing. It is not something where you can look at facts and figures. It has to do with the attitude and morale of workers, their engagement with their work and their productivity.

But, although culture is not easy to quantify, human resources specialist Andy Porter says there are definite tell-tale signs that show when your corporate culture is in trouble. They are signs that human resources staff members need to be aware of and take action on when they see them.

One sign is when a manager accepts the fact that an employee is not performing the way he or she should, and rationalizes the acceptance with the attitude that something is better than nothing. What this means, Porter says, is that the performance standards in the company have really taken a nose dive. This is something that will really hurt the morale in a company. If employees know that a manager is allowing someone to get away with less than satisfactory performance, they see a double standard, and they may believe they have to do more to make up for the other person’s lower performance. Plus, it also calls into question the assessment that the manager gives to other employees, and how much that can be trusted.

Another sign that things are not right is when a hiring manager settles for a job applicant who may not be exactly what he or she is looking for, taking the attitude that you have to accept what is available. This could mean that the manager really doesn’t know how to evaluate candidates properly for the skill set needed, or that the manager is really just looking out for himself and is not in tune with the culture of the company, Porter says. Human resource workers need to put the brakes on this kind of thinking and remedy the problem.

Finally, another sign your culture is really slipping badly is when you hear someone say, “It’s not my responsibility.” This shows a person who is concerned only about him- or herself and not the good of the company as a whole. Porter says there is no easy answer for handling this problem. It involves reviewing the mission of your company with your employees and trying to reconnect your employees to it and letting go of people who can’t or won’t buy into it.

If you’re looking for skilled and reliable professionals for your Manhattan company, call upon the recruiters at Winston Resources. We’ll find terrific workers for your temporary, temp-to-hire and direct-hire assignments quickly. Contact us today!

Streamlining a Lengthy Orientation Process

January 26th, 2012

Bringing new people onboard is an important process, and should be done with care and planning. New workers should be brought up to speed, given the tools they need to be successful, and made to feel welcomed by the company.

What you should avoid, however, if you are in human resources, is a very long and very boring orientation session, something, for example, that usually runs for more than three hours. If it goes longer than that, says human resources specialist Meredith Soleau, you are going to fall victim to the law of diminishing returns. Some HR orientations run long because they show videos, some covering areas that may not even be all that important.

In fact, showing videos may signal to your employees that you don’t think their time is that important, especially if the videos are some generic, bland and boring production. More effective would be a presentation made by someone in human resources about the pertinent issues, presentations that have been well thought out, that are simple, clear, and direct, telling the employees what they need to know and why they need to know it.

An effective and efficient presentation would focus on a company’s major policies first – things such as accepted norms of behavior, harassment issues, professionalism, and performance goals. Covering the benefits package should not take hours either. If it does, it is probably too complicated.

For those employees who work on a shop floor, obviously safety is a primary concern, and there should be a safety manual to go over with the employees.

For job duties employees will perform in their departments, those should be left to the managers to introduce.

This emphasis on streamlining the process is meant to increase efficiency, not to downplay the importance of the onboarding process, which for the most part does not get enough attention from employers. But a lot of the onboarding process should be done by managers – things such as bringing the new hire up to speed on the job’s duties and what is expected of on the job, making the new hire feel welcome and an important part of the team.

If you’d like help with your orientation process, contact Winston Resources. We can help your Manhattan company look its procedures and suggest ways to make them more efficient. Contact us today!

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